Shanti Travel
Published
19 avril 2019
Location
Delhi, India
Category
Job Type

Description

Shanti Travel is growing! We are looking for an enthusiastic Travel Expert to share his passion for travel with French-speaking travelers, and organize WoW programs off the beaten paths for them. 


MISSION

As Travel Expert, your mission is to make French-speaking people travel in India and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.

RESPONSIBILITIES

Sales

  • Handle inbound enquiries from potential travelers and convert them into bookings.
  • Communicate with operation partners to prepare travel programs / quotes.
  • Listen and understand travelers expectations in order to design appropriate programs.
  • Input travelers information and sales follow-up data accurately into the CRM.
  • Reach individual sales targets and help the team to achieve theirs.

Service

  • Ensure a perfect quality of service towards our travelers.
  • Provide field advises to travelers and showcase a real expertise of the region.
  • Welcome and meet guests when they are in Delhi.
  • Be reactive to travelers enquiries and available 24/7 during their tour.

Production & Marketing

  • Update frequently the database with hotels/experiences/partners.
  • Contribute to loyalty improvement by collecting travelers feedback.
  • Provide content about your destination to the marketing team (photos, videos, articles).
  • Act as an ambassador of Shanti Travel.

PROFILE

  • Perfect command of French; German, Spanish and/or English is a plus
  • Travel enthusiast
  • Proven track records in sales and/or customer service
  • Strong in storytelling
  • Feel at ease over the phone and showcase excellent social skills
  • Team worker
  • Perfect command of Office Pack
  • Not afraid to work long hours and under the pressure of targets
  • Very organized with the eye for details
  • Able to do multi-tasking

Start in December 2019

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French Travel Expert – India

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