Shanti Travel
19 avril 2019
Delhi, India
Job Type


Shanti Travel is growing! We are looking for an enthusiastic Travel Expert to share his passion for travel with French-speaking travelers, and organize WoW programs off the beaten paths for them. 


As Travel Expert, your mission is to make French-speaking people travel in India and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.



  • Handle inbound enquiries from potential travelers and convert them into bookings.
  • Communicate with operation partners to prepare travel programs / quotes.
  • Listen and understand travelers expectations in order to design appropriate programs.
  • Input travelers information and sales follow-up data accurately into the CRM.
  • Reach individual sales targets and help the team to achieve theirs.


  • Ensure a perfect quality of service towards our travelers.
  • Provide field advises to travelers and showcase a real expertise of the region.
  • Welcome and meet guests when they are in Delhi.
  • Be reactive to travelers enquiries and available 24/7 during their tour.

Production & Marketing

  • Update frequently the database with hotels/experiences/partners.
  • Contribute to loyalty improvement by collecting travelers feedback.
  • Provide content about your destination to the marketing team (photos, videos, articles).
  • Act as an ambassador of Shanti Travel.


  • Indian nationality
  • Previous experience in a Travel Agency
  • Perfect command of French; German, Spanish and/or English is a plus
  • Travel enthusiast
  • Proven track records in sales and/or customer service
  • Strong in storytelling
  • Feel at ease over the phone and showcase excellent social skills
  • Team worker
  • Perfect command of Office Pack
  • Not afraid to work long hours and under the pressure of targets
  • Very organized with the eye for details
  • Able to do multi-tasking

Start in December 2019

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French Travel Expert – India

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